DIMO Subscriptions FAQUpdated 5 months ago

When will I see live data after subscribing? 

You’ll start seeing live vehicle data immediately once your subscription is active.  

What payment methods do you accept?

We currently support credit/debit cards (Visa, Mastercard, Amex). Our team is actively investigating other payment options, including using your tokens.  

What if I don’t want to pay for a subscription? 

You can still:  

• Access the DIMO app and transfer tokens.  
• Maintain staked tokens (locked per your agreed staking period).  

But you’ll lose:  

• Ability to earn tokens from vehicle data.
• Live vehicle data visibility. 

Will I earn more rewards after subscribing?

Rewards are calculated based on DIP-2: Rewards Framework. Active subscriptions are required to earn rewards, but do not inherently increase reward rates.  

Can I get a subscription write-off or exception?

No. Subscription fees are mandatory for data access and rewards. We do not offer payment exemptions or write-offs. 

What subscription plans are available?

DIMO Pro (all features)

• R1/Tesla/AutoPi: $8.99/mo or $89.99/yr
• Macaron: $5.99/mo or $59.99/yr

DIMO Limited (no DIMO Mobile car tracking features, still earns rewards)

• R1/Tesla/AutoPi: $3.99/mo or $39.99/yr
• Macaron: $1.99/mo or $19.99/yr

What if my subscription duration displays incorrectly?

Contact [email protected] immediately with: 

1. Your order number.
2. Device serial number (photo).
3. Screenshot of the error. 

For information on what utility your subscription provides, please check this article. 

For further help, email [email protected].